No. 99 - What is a Work Game-Face?

You don’t need a wide smile, a snapshot pose, a big ‘ole rubber beam, or a wolfish grin. Rather, you need just a slightly open mouth with a friendly upturn of the lips—a small smile. The demeanor I’m promoting is an undaunted, comfortable-in-your-skin, shiny business game face. Consider the following:

  • A shiny face from your attitude, not from perspiration, transmits well across cultures.

  • Smiling isn’t about being happy (although I hope you are). It’s about confidence and taking responsibility for the energy you bring to the place.

  • Your small smile makes you look awake, alert, alive, implacable, and approachable.

  • You can have a determined jaw but still have a small smile— your expression will only enhance the keen intelligence in your eyes.

  • If you smile, you can’t as easily chew gum, eat, or drink (which obviously needs to be nixed) because every saliva slap against your jaw is exaggerated in the person’s ear.

  • Not smiling causes inaccurate responses to you. You’ll have an uphill battle without even realizing it.


~Debra

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Comments 1

Guest - Ralf Dahmen on Tuesday, 11 October 2016 14:08

Hi Debra
Simple and effective. I have seen brilliant players use this and disarm an entire boardroom. The smile and associated positive composure while remaining on message is a very effective tool of persuasion. Until it became habit, I placed subtle reminders ( smiley face) into my notes to remind me.

Hi Debra Simple and effective. I have seen brilliant players use this and disarm an entire boardroom. The smile and associated positive composure while remaining on message is a very effective tool of persuasion. Until it became habit, I placed subtle reminders ( smiley face) into my notes to remind me.
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Thursday, 19 October 2017